Unified Communications as a Service (UCaaS)

  Unified communications as a Service (UCaaS) is a cloud-delivered unified communications model that supports six communications functions:


  1. Enterprise global telephony
  2. Meetings (audio/video/web conferencing)
  3. Unified Voice, Video Messaging and Contact Center
  4. Instant messaging and presence (personal and team)
  5. Mobility
  6. Communications-enabled business processes


UCaaS infrastructure is owned, operated, maintained and delivered by the provider. Typical characteristics include multi-tenancy and self-service web portals for provisioning, management and performance/usage reporting. The provider delivers applications from a common platform and licenses the service for a monthly, recurring, subscription charge.


Contact Go2 to help you create a cost efficient, end-to-end, single provider solution that aligns with your organizations goals.


  • Unified communications & Collaboration
  • Contact and Call Center Solutions
  • Video, Web, and Audio Conferencing

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UCaaS Providers

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